Title: LTN Chatbot
Author: ltnsolutions
Published: <strong>October 18, 2026</strong>
Last modified: October 18, 2026

---

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![](https://s.w.org/plugins/geopattern-icon/ltn-chatbot.svg)

# LTN Chatbot

 By [ltnsolutions](https://profiles.wordpress.org/ltnsolutions/)

[Download](https://downloads.wordpress.org/plugin/ltn-chatbot.0.1.0.zip)

 * [Details](https://co.wordpress.org/plugins/ltn-chatbot/#description)
 * [Reviews](https://co.wordpress.org/plugins/ltn-chatbot/#reviews)
 *  [Installation](https://co.wordpress.org/plugins/ltn-chatbot/#installation)
 * [Development](https://co.wordpress.org/plugins/ltn-chatbot/#developers)

 [Support](https://wordpress.org/support/plugin/ltn-chatbot/)

## Description

LTN Chatbot connects your website to an existing LTN Solutions account. Manage your
chatbot, knowledge and appearance in the LTN dashboard, then publish your changes
there. This plugin adds the LTN widget to public pages after you explicitly connect
it.

An LTN account with an eligible chatbot subscription or trial is required. The plugin
is free; the LTN service may require payment. Learn more at https://www.ltn-solutions.
com/.

### External service and privacy

This plugin uses the LTN Solutions chatbot service. Before you click “Koppel met
LTN”, it makes no connection to LTN.

When you connect, your WordPress URL, public website URL, plugin version, a temporary
authorization state, callback nonce and PKCE challenge are sent to https://dashboard.
ltn-solutions.com. A one-time code is exchanged server-side with that domain for
the public widget identifier. No WordPress passwords or application passwords are
sent. A pending request and PKCE verifier are temporarily held in an expiring, user-
bound WordPress transient for 10 minutes and removed when the callback is processed.
The permanent connection setting contains only the public widget identifier.

After connection, public pages load the chatbot JavaScript from https://www.ltn-
solutions.com/ltn-chat/widget.js. The widget requests the published chatbot configuration
and exchanges chat messages with https://api.ltn-solutions.com. Visitor requests
include the website origin, public widget identifier and technical request information
such as IP address and user agent. If a visitor uses contact or appointment features,
the details they submit are also sent to that service. Appointment booking uses 
a random identifier in browser session storage. The widget may display LTN branding
as part of the service. See the LTN privacy policy for the service’s data handling.
The connector itself does not collect telemetry or copy website content.

Service: https://www.ltn-solutions.com/
 Terms: https://www.ltn-solutions.com/algemene-
voorwaarden/ Privacy: https://www.ltn-solutions.com/privacyverklaring/

Support: https://www.ltn-solutions.com/#contact

Disconnecting or deleting the plugin removes the widget from newly generated pages.
Existing page caches may need clearing. The LTN dashboard keeps its installation
record; runtime detection shows whether the widget is still seen. Remove old hand-
written LTN snippets to avoid loading the widget twice.

## Installation

 1. In your LTN dashboard, open your chatbot’s Installation page and start a WordPress
    connection.
 2. Install and activate this plugin on the same HTTPS website.
 3. Open Settings > LTN Chatbot and click “Koppel met LTN”.
 4. Confirm the website in LTN. You are returned to the LTN dashboard after connection.
 5. Publish the chatbot configuration in LTN if the website was newly added.

WordPress and the public website must use the same HTTPS origin. WordPress in a 
subdirectory is supported. On Multisite, connect each subsite separately; a network
activation does not connect all sites.

## FAQ

### Do I need to copy a script or widget key?

No. The connection places the public widget identifier automatically.

### Do I need to reinstall after changing the chatbot?

No. Publish your changes in the LTN dashboard.

### Can I use WordPress.com?

Yes, on a plan that permits plugin installation.

### Why did my connection expire?

Start again from the LTN dashboard, then click “Koppel met LTN” in WordPress in 
the same browser. The dashboard start expires after 30 minutes; the WordPress confirmation
request expires after 10 minutes. Authorization codes expire after two minutes and
can only be used once.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“LTN Chatbot” is open source software. The following people have contributed to 
this plugin.

Contributors

 *   [ ltnsolutions ](https://profiles.wordpress.org/ltnsolutions/)

[Translate “LTN Chatbot” into your language.](https://translate.wordpress.org/projects/wp-plugins/ltn-chatbot)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/ltn-chatbot/), check
out the [SVN repository](https://plugins.svn.wordpress.org/ltn-chatbot/), or subscribe
to the [development log](https://plugins.trac.wordpress.org/log/ltn-chatbot/) by
[RSS](https://plugins.trac.wordpress.org/log/ltn-chatbot/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 0.1.0

Initial connector: secure one-time linking, automatic widget placement, local disconnect
and uninstall cleanup.

## Meta

 *  Version **0.1.0**
 *  Last updated **3 days ago**
 *  Active installations **Fewer than 10**
 *  WordPress version ** 6.3 or higher **
 *  Tested up to **7.1.3**
 *  PHP version ** 7.4 or higher **
 *  Language
 * [English (US)](https://wordpress.org/plugins/ltn-chatbot/)
 * Tags
 * [chat](https://co.wordpress.org/plugins/tags/chat/)[chatbot](https://co.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://co.wordpress.org/plugins/tags/customer-support/)
 *  [Advanced View](https://co.wordpress.org/plugins/ltn-chatbot/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/ltn-chatbot/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/ltn-chatbot/reviews/)

## Contributors

 *   [ ltnsolutions ](https://profiles.wordpress.org/ltnsolutions/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/ltn-chatbot/)