Title: FCNet Order Alerts & Chat for WooCommerce Author: Ferhat Published: May 5, 2026 Last modified: May 5, 2026 --- Search plugins ![](https://ps.w.org/fcnet-order-alerts-chat/assets/banner-772x250.png?rev=3523816) ![](https://ps.w.org/fcnet-order-alerts-chat/assets/icon-256x256.png?rev=3523816) # FCNet Order Alerts & Chat for WooCommerce By [Ferhat](https://profiles.wordpress.org/ferhatcklt/) [Download](https://downloads.wordpress.org/plugin/fcnet-order-alerts-chat.1.1.1.zip) * [Details](https://co.wordpress.org/plugins/fcnet-order-alerts-chat/#description) * [Reviews](https://co.wordpress.org/plugins/fcnet-order-alerts-chat/#reviews) * [Installation](https://co.wordpress.org/plugins/fcnet-order-alerts-chat/#installation) * [Development](https://co.wordpress.org/plugins/fcnet-order-alerts-chat/#developers) [Support](https://wordpress.org/support/plugin/fcnet-order-alerts-chat/) ## Description WhatsApp is one of the most widely used communication platforms globally. With this plugin, you can automatically send WhatsApp messages to your customers when their WooCommerce order status changes. **Features:** * Automated WhatsApp notification when a customer places an order (Processing status). * Automated WhatsApp notification when an order is shipped (custom “Shipped” status included). * Automated WhatsApp notification when an order is completed. * Automated WhatsApp notification when an order is cancelled. * Elegant “WhatsApp Live Chat” floating button for the frontend with customizable alignment, tooltip text and display delay. * Connect your own API provider (UltraMsg, Twilio). No hidden fees or extra commissions! * Dynamic message templates with placeholders (`[order_id]`, `[first_name]`, `[ last_name]`, `[total]`, `[phone]`). * Built-in setup wizard for quick onboarding. * Multi-language support (English / Turkish). For more details: [FC Plugins](https://fcplugins.fc.net.tr/?plugins=fcnet-order-alerts-chat&utm_source=readme) ### External services This plugin connects to external third-party services to send WhatsApp messages to your customers. Below is a detailed description of each service used: #### UltraMsg This plugin connects to the UltraMsg API to send WhatsApp messages to customers when their WooCommerce order status changes. UltraMsg is a third-party WhatsApp messaging gateway. * **What data is sent:** The customer’s phone number (from the WooCommerce billing information) and the message text (generated from user-configured templates containing order details such as order ID, customer name, and order total). * **When data is sent:** Each time a WooCommerce order status changes to processing, shipped, completed, or cancelled — provided that the store administrator has configured the UltraMsg API credentials and a message template for that status. * **Service website:** [https://ultramsg.com](https://ultramsg.com) * **Terms of Use:** [https://ultramsg.com/terms-conditions.php](https://ultramsg.com/terms-conditions.php) * **Privacy Policy:** [https://ultramsg.com/privacy-policy.php](https://ultramsg.com/privacy-policy.php) #### Twilio This plugin can optionally connect to the Twilio API as an alternative messaging gateway for sending WhatsApp messages to customers. * **What data is sent:** The customer’s phone number and the message text (same as above). * **When data is sent:** Same conditions as UltraMsg, when Twilio is selected as the active API provider. * **Service website:** [https://www.twilio.com](https://www.twilio.com) * **Terms of Use:** [https://www.twilio.com/en-us/legal/tos](https://www.twilio.com/en-us/legal/tos) * **Privacy Policy:** [https://www.twilio.com/en-us/legal/privacy](https://www.twilio.com/en-us/legal/privacy) ## Installation 1. Upload the plugin zip file via `Settings -> Plugins -> Add New -> Upload Plugin`. 2. Activate the plugin. 3. Follow the Setup Wizard that appears after activation, or go to the “FCNet WA Alerts” panel in the WordPress admin menu. 4. Navigate to the “API Settings” tab and enter your UltraMsg or Twilio credentials. 5. In the “Message Templates” section, define your messages. ## FAQ ### Which API providers are supported? Currently, we support UltraMsg (one of the most affordable global WhatsApp gateways) and Twilio. Simply get your Token and Instance ID from UltraMsg to start sending messages instantly. ### Do I pay the plugin per message? No! You pay the message/data fees directly to your chosen API provider (e.g., UltraMsg). This is significantly cheaper than standard SMS gateways! ## Reviews There are no reviews for this plugin. ## Contributors & Developers “FCNet Order Alerts & Chat for WooCommerce” is open source software. The following people have contributed to this plugin. Contributors * [ Ferhat ](https://profiles.wordpress.org/ferhatcklt/) [Translate “FCNet Order Alerts & Chat for WooCommerce” into your language.](https://translate.wordpress.org/projects/wp-plugins/fcnet-order-alerts-chat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/fcnet-order-alerts-chat/), check out the [SVN repository](https://plugins.svn.wordpress.org/fcnet-order-alerts-chat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/fcnet-order-alerts-chat/) by [RSS](https://plugins.trac.wordpress.org/log/fcnet-order-alerts-chat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.1.1 * Fixed sanitization callback for multi-line settings options. * Fixed broken UltraMsg Terms & Privacy Policy URLs in documentation. #### 1.1.0 * Renamed plugin to “FCNet Order Alerts & Chat for WooCommerce”. * All notification types (processing, shipped, completed, cancelled) are now fully available. * All widget customization options (alignment, tooltip, delay) are now fully available. * Properly enqueued all CSS and JS assets using WordPress standards. * Applied proper prefixing (fcnet_oac_) to all declarations, globals and stored data. * Added external services documentation. #### 1.0.0 * Initial release. * UltraMsg and Twilio integration coded. * Tabbed settings interface added. * Frontend WhatsApp floating widget added. * Added full i18n support (English/Turkish). ## Meta * Version **1.1.1** * Last updated **4 days ago** * Active installations **Fewer than 10** * WordPress version ** 5.0 or higher ** * Tested up to **6.9.4** * Language * [English (US)](https://wordpress.org/plugins/fcnet-order-alerts-chat/) * Tags * [alerts](https://co.wordpress.org/plugins/tags/alerts/)[live chat](https://co.wordpress.org/plugins/tags/live-chat/) [order notifications](https://co.wordpress.org/plugins/tags/order-notifications/) [whatsapp](https://co.wordpress.org/plugins/tags/whatsapp/)[woocommerce](https://co.wordpress.org/plugins/tags/woocommerce/) * [Advanced View](https://co.wordpress.org/plugins/fcnet-order-alerts-chat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/fcnet-order-alerts-chat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/fcnet-order-alerts-chat/reviews/) ## Contributors * [ Ferhat ](https://profiles.wordpress.org/ferhatcklt/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/fcnet-order-alerts-chat/) ## Donate Would you like to support the advancement of this plugin? [ Donate to this plugin ](https://fcplugins.fc.net.tr)